Leading Emergency Responders (L-380)

Our nation’s emergency responders are the first on the scene when the worst happens. Tasked with responding to anything from accidents and natural disasters to acts of terrorism and crime, response teams operate in an environment that can be fast-moving, unpredictable, and ambiguous. As missions become increasingly complex, initiative and adaptability become essential qualities necessary for success.   

A context-specific version of the At the Point of the Spear series, Leading Emergency Responders is a 36- to 38-hour program designed to help first-line leaders develop critical leadership skills.

Who benefits from this program?

Personnel who lead other responders, teams of responders, or response units will find this training invaluable for developing their own leadership skills as well as learning the best practices for building, motivating, and leading teams.

Outcomes

Participants learn and practice communication techniques, team building skills, and interpersonal behaviors that enable them to be capable and effective leaders.

Participants come away with critical insight into their own strengths and weaknesses and an understanding of the human factors that motivate or build barriers among crew members.

Leading Emergency Responders will have far-reaching effects on graduates - both their personal and professional lives - because the practical tools and techniques enhance their ability to understand and interact effectively with people whether on the job or at home.

How It Works

Leading Emergency Responders weaves together the what, why, and how to create a unique and effective learning experience.

The what consists of the foundations of leadership: communication techniques, decision-making, team building, risk management, adaptive leadership.

The why draws on human factors psychology to provide a compelling perspective of the mechanics behind human behavior and the art of influencing others.

The how of the program consists of a toolbox of techniques along with practical opportunities to apply them.

The program strikes a balance between theory and practice: roughly 50 percent of the time is spent in lecture and discussion (what and why) and 50 percent in classroom and field exercises (how).

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